Social Media/Community Manager

Responsibilities Plan and publish approved social media content. Showcase partner businesses, their offerings and their stories. Respond professionally to comments and enquiries. Guide prospective partners and customers to the appropriate registration or support channels. Encourage useful community conversations and collect feedback. Track engagement, enquiries and agreed qualifying conversions. Escalate complaints and sensitive issues to the appropriate team. Requirements Experience managing social pages, online groups or communities. Clear writing, good judgement and a helpful communication style. Ability to create engaging posts and simple visual or video content. Strong organisation and consistent follow-up. Examples from business, personal or volunteer communities are welcome. Commission terms This is a commission-based opportunity without a guaranteed monthly salary. Qualifying tasks, commission amounts and verification criteria will be communicated before work begins. Likes and follower counts alone do not automatically qualify for payment.